red/green spot in corner of monitor

i have the 4k 144hz monitor and it came out the box with a defect in the corner. when ever the screen is showing a black image there is a red and green circle in the corner. i have contacted support waiting for response
spectrum

Hey @Josh_Salinger,

You did the right thing by contacting our support team. Rest assured our support team will look into for you, and provide a resolution. I will also see what I can do my side to provide assistance for you as soon as possible.

1 Like

I have an extremely similar issue. I just have the green spot in the same location, no red

Hey @JonathanBalcerzak,
Sorry to hear you are experiencing a similar issue with your Spectrum. Did you contact the support team? If so please provide your ticket #, and we will look into this as soon as possible.

Hey team yes I contacted them I believe this is my ticket number 48917.