Monitor stuck on book screen after fw107 update

Hi. My monitor is stuck booting up with the Eve splash screen after updating to fw107. I have power cycled multiple times and disconnected all display cables while doing so as well. When the monitor is in this state the usb does dettect the monitor connected in the firmware update tool. Anyone any advice on how to fix or is this an RMA?


Hey @Edocsil2020

Here is another incident of a user having a similar issue . Reinstalling scaler 107 and performing a power cycle seemed to resolve this issue. I would recommend doing a power cycle to see first, even though I know you said you have tried that multiple times. Hope this helps! :slight_smile:

I reinstalled fw107, same issue just stuck after the power cycle, then fw106 same issues then back to fw107. I thought my monitor was truly bricked. However, after I disappeared for about 5-10 minutes for a coffee, I returned and the monitor was asking to be unplugged and power cycled as the update had completed. I did so and the monitor came back to life.

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Glad to hear you got it working again… seems it had trouble just finishing the update. I have sent you a DM regarding this issue and solution :slight_smile: