Monitor keep black-screening

If my monitor is off when I start my pc or I turn it off while the pc is open, the monitor will blackscreen every 2 to 10 seconds for a 2 to 5 seconds duration. The only fix I’ve found is to reboot the computer, even a power cycle changes nothing. Quite annoying but heh

Hi there,

Sorry that you are experiencing this issue. A couple of questions:

  1. What firmware version are you in? (based on post sometime ago you mentioned 106, but just to be sure :slight_smile: )
  2. Does this happen consistently? i.e. can you perfectly replicate this everytime, or is there a time when things work normal?
  3. Are you still on HDMI 2.1?
  4. Have you tried using different connection/cable and see if you can replicate this issue?

1: 107 but it was doing it too when I received it on 103, 104, 105 and 106.
2: Yup. It always do it
3. I tried both hdmi 2.1 and displayport 1.4.
4. Yup

Can you provide us with this filled out questionnaire so we can provide the team enough details to try and solve this issue for you?

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