Is anyone else having problems being completed ignored by Dough email support for weeks or months at a time?
I received a Spectrum monitor with a defective part (the joystick on the back is broken), and I’ve been trying to get a repair process started via email for FOUR MONTHS and Support has just stopped responding to the thread before giving me return instructions. I’ve followed up numerous times, tried starting brand-new tickets from the website, etc. I’ve even used different email addresses to see if I could get through.
I haven’t gotten ANY response from email support. VERY frustrated.