How to get a refund?

Hello,

I paid a lot for this device back in November, and still have not received it. I saw all of the shipping updates, was told that my device would be shipping months ago. I still have not received tracking, shipping notifications, nothing. I even paid for expedited shipping which was well over $100 USD.

How can I submit for a refund for the product and the shipping?

Hi @mquaint2,

Sorry to hear that you haven’t received any updates from your shipping yet.

For your case, you will need to contact support so we can help you further.

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