When I have HDR activated in PC videogames, the screen turns off for a few seconds and returns to SDR format with the gray colors off. Does anyone know why this can happen? from the support they do not answer me.
On ps5 it doesn’t happen to me, and on PC only with some games. Anyone who understands what could be happening or if it is a defect?
Thanks in advance
I have disabled the g-sync and set the vertical synchronization of the game itself and the error went away, at least in one of the games, the others I have not tried. It seems that the error is caused by G-Syn (Disabled from the dashboard Nvidia)
if you mean it goes to black and white then unfortunately this is a known issue which hopefully will be fixed in the next firmware update
If it is this then, for me, I can usually fix it by switching HDR off in the game and then back on again but I’m not sure if that works for all games and all monitors.
But I’m not sure what you mean by ‘returns to SDR format’, does the game refuse to go into HDR mode? If so, I’ve not seen anyone else report that. Probably worth adding a bit of detail about your graphics card and how you’re connecting (DP or HDMI) and hopefully someone can help.
If I’m sorry I comment. When it is in HDR the screen flickers and reappears in SDR mode, the hdr is forcibly removed and the image it shows is not total gray, there are colors but hardly any force. It is fixed if I load the values or reset the monitor, because if I put the hdr through windows, you see those colors with little force. I have an rtx 3080. It only happens to me in very demanding games (Halo infinite, Jedi Fallen Order etc). I have come to think that such could even be the HDMI 2.1 cable itself, since the HDR on PS5 with another cable has no problem.
I have tried with the ps5 cable (which does not give me problems) and it continues to pass the forced change from HDR to SDR. I have tried to put vertical sync and it has taken a minute or two 10-15 for the problem to occur.
By the way, this colorless flicker also happens if you are in SDR mode. It does the same procedure and it turns gray, only on PC and with some games.
I’m going to try this new version, in the end I found the problem, and it occurs when g-sync is activated on the screen. It flickers and the colors lose strength and the monitor is forced to go from HDR to SDR, Does this patch 105 fix this issue?
Is the screen going full greyscale (black & white), or is it just showing faded colours?
105 is supposed to stop the image going full greyscale. If you’re getting faded colours, that’s another issue.
It’s worth noting that I’ve had 1 time where the screen showed washed out colours. It was in Diablo 2 Resurrected, and I’d walked away from the screen for 5 minutes. This was after updating to 105, and I never had an issue before then. (RTX 2070, DisplayPort)
I’m not considering this an issue worth chasing. It’s happened once with 10-15 hours of play time since upgrading to 105, and I wasn’t even at the computer at the time. I’ve already upgraded to 511.23, so if it happens again, I’ll make a note of it.