Eve drivers not available anymore?

So the other day (when I was about to have a zoom-meeting) I noticed that I didn’t have my camera set up. Of course I headed over to the support site to find the drivers but to my suprise I can’t seem to download them anymore?
Are you removing the drives because of the new Eve computer that’s coming up or is it simply a bug?

Thanks!
PS. Message that pops up when I try to download is shown on picture.9782a612eddabf9c9708b1c450060773

3 Likes

Hey, @OscardB! Thank you for reporting this! We are looking into it and will get back to you later.

2 Likes

It’s been over two weeks. Any progress on this?

5 Likes

Yeah bit odd. If its direct from Eves site/servers it should be pretty easy to fix…

2 Likes

Agreed simple fix. From my research the files were stored a server that is no longer accessible. I’m assuming this was a server that was controlled by FORTRESS.

To fix they would have to locate someone with the drivers, upload to a server and update the links. I’m assuming the issue is locating the drivers to upload. I spent hours searching the internet for these drivers.
I even looked at some archived websites for Eve, but unfortunately was unable to locate any active links for the drivers.

2 Likes

I didn’t notice this before but the error message @OscardB received looks very, very like an Amazon S3 message that is issued when the permissions on the file or bucket you’re trying to access are wrong (not public).

@Lore_Wonder - I don’t know if that’s any help.

5 Likes

Thank you, @brightonBreezy! I’ve brought your advice to the team.

4 Likes
Edited

Hey @OscardB,
I was doing some thinking about drivers earlier, and I remember a few years ago I was struggling to find drivers for a laptop repair I was doing. At the time I stumbled across Driver pack solution. While my preference is always to download from manufacturers websites. I have used this in the past successfully with no issues.

Just make sure you click expert mode, and just download, and install the drivers you require. On the software tab: Remove all the bloat. I have used this to install avast on a fresh install; also with no problems.

I don’t know if it will be able to find the drivers for you, but it could be worth a shot.

Edit: Drivers are now available on Eve’s website. I would recommend using these!

1 Like

@Lore_Wonder still no luck?

1 Like

Well, some time ago when I reinstalled Windows on my Eve, I tried using Driver Booster to install all the missing drivers and that just messed up my computer completely.

I guess doing as you said, choosing which drivers are actually necessary, could be a good idea. But I kinda feel like the files should be available here.

1 Like
Edited

I’ve never heard of “Driver booster”, but I do know in the past this type of software was a must avoid. Most were often riddled with malware, and viruses. In many cases this is still the case, and why I would personally prefer to download drivers from manufacturers website if available.

I have personally used this Driver Pack Solution a few times before with no issues. They are even partnered with Avast!
They have a counter on the website, and it as been used to downloaded drivers over 49 million times. I completely agree the drivers should be available, but in the mean time it could be worth a shot. This is a legitimate driver installer; just make sure to run in expert mode, and deselect all the bloat!

Edit: Drivers are now available on Eve’s website. I would recommend using these!

2 Likes

Hey, @OscardB! We have fixed the website issue, and the drivers are now available again as they should. Feel free to give it a try and let us know.

6 Likes

Excellent @Lore_Wonder. Many thanks!

2 Likes

when do you plan to update the bios and all the other components of the tablet?? it’s not normal that we are still on a BIOS beta since 2019 !

1 Like

Hi, tried to download the drivers yesterday and the error from 2021 is back - could you please correckt that again? Thank you in advance.

1 Like

Hi there!

Thank you for bringing this up. This issue has been presented internally to have it fixed ASAP.