My Eve 4k is still blanking, however it seems the issue is occurring more often now. I have attached videos here that show it. Eve 4K Display connected over HDMI 2.1. Blanking occurs regardless of connection type. None of my other displays ever have this issue.
Adding my notes on screen blanking to this thread for others to find.
I started experiencing this issue after switching to HDMI 2.1 from DP1.4 on a 3080ti with the latest GPU and Spectrum firmware.
There are three ways I’ve found of getting G-Sync to work on v107;
HDMI with VRR on. This causes occasional screen blanking of ~3 seconds during gameplay.
HDMI with VRR off and Low Latency off. This caused similar flickering issues to your video, particularly when frame rates are low.
DisplayPort with Adaptive Sync on. This doesn’t have any screen blanking issues.
Using HDMI with VRR off and Low Latency on or DisplayPort with Adaptive Sync off both caused games to load with a permanently blank screen in my testing.
You can test if G-Sync is enabled by using the Pendulum test from Nvidia here;
If you’re able to select the G-Sync option within the demo you’re good to go. Bear in mind when changing settings on the Eve Spectrum you will need to disable G-Sync in the Nvidia Control Panel then re-enable it in order for it to work.
Sorry that you are facing issues with your monitor. I want to investigate more, particularly your case.
Can you please share with me your setup: CPU, GPU, cables used, OS version on your system, and what kind of connection you use for the USB hub (if you are using it at all)
Based on the other post, you mentioned that you are on the latest firmware (107). Can you please also confirm?
Please share it by replying to this post, or just send me a DM. More details, the better. There is a possibility that it can be a hardware issue as well, but let’s do the diagnostics first before jumping to a conclusion.
Ryzen 5 3600X, RTX3070, display port, Windows 10. USB-B.
M1 MacBook Pro (16"). MacOS Ventura and whatever the previous OS was for Macs. USB-C connection/hub.
In saying that, I’m not a beta tester for your hardware/software. I don’t have time to be constantly testing everything. I know/have tried (and read) enough to know it isn’t my cables or setup causing issues, it’s your product. There are so many known issues it’s a joke.
It will be easier for the vast majority of people to simply save up and buy something more reliable. This has been such a disappointing experience all around.
Do you mind sharing what brand DP 1.4 cable you’re using because I have been having black screen issues. I have a 9900k and 3080 and while it does happen less when disabling hdr and vrr/adaptive sync it still happens.
It will always happen when the resolution or framerate changes. Yes, you can minimize it by disabling HDR and VRR, but especially VRR is causing a lot of troubles for the monitor and it’s such an important feature, so turning it off is crazy.