Crazy Issue out of the box

Im not a tech savvy guy so Ill try my best. After preordering in August 2020, and then finally receiving my product in Feb 2022, I opened up yesterday after getting it and now I have a major issue. Screen flickers/bounces. It is on both devices I have connected. My PC thru Display Port and my Xbox One X thru HDMI.

I tried uploading photos and video, but it wont let me. The best I can describe it, imagine the old school tube tv, and you turn to a cable channel that you dont subscribe to. Thats what my monitor looks like.

What do I do?

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Hi, @bdubgnarkill - Welcome to the community,

I suggest that you contact support immediately as this is a brand new item that should not be exhibiting this sort of behavior.

https://evedevices.com/pages/support/